Frequently Asked Questions

Frequently Asked Questions

Will you help me even after my booking is complete with you? For ex- if I want to change my move-in date or need any amendments made to my contract.
Yes, we will help you every step of the way. You can contact us anytime you need anything regarding your accommodation.
Mon, 24 Oct, 2022 at 11:49 PM
Do I have to be a student to book with you?
If you want to book from our student accommodation options then we will require proof that you are a student (admit card from your university, a letter of a...
Mon, 24 Oct, 2022 at 11:49 PM
I am an International student and my visa/travel status is not confirmed. Can I still book an accommodation with you guys?
Yes, you can definitely book your accommodation through us. However, we would advise you to go through the property’s cancellation policy in case your visa ...
Mon, 24 Oct, 2022 at 11:50 PM
Can I book a property with my friends?
Yes, you can book an “entire place” with your friends or if you happen to apply individually then please let us know via email and we will suggest options w...
Mon, 24 Oct, 2022 at 11:50 PM
Do I have to pay anything at the time of submitting my application?
No, you don’t need to pay anything while submitting your application at Dorms. After we receive your application we will reach out to the property to get yo...
Mon, 24 Oct, 2022 at 11:51 PM
What will be the duration of my tenancy? Can I choose a different tenancy period?
Different properties have different options available. For some properties, you may be able to choose your tenancy duration and for other properties, there ...
Mon, 24 Oct, 2022 at 11:51 PM
Will you share the information about my roommate?
Due to privacy concerns, landlords may refrain from sharing any confidential information about their students.
Mon, 24 Oct, 2022 at 11:51 PM
Can I view the property before completing my booking?
Absolutely! Please send us an email at info@dorms.com and we will be happy to get you an appointment for the same.
Mon, 24 Oct, 2022 at 11:52 PM
What is a guarantor? And can I appoint anyone to be my guarantor?
A guarantor is someone who agrees to pay your rent if you don't pay it, for example a parent or close relative. If you don't pay your landlord what ...
Mon, 24 Oct, 2022 at 11:52 PM
What if I want to cancel my contract after completing the booking? Will my rent/deposit be refunded?
Please inform us as soon as you decide to cancel your booking and we will get in touch with the property to get your cancellation initiated. Some properties...
Mon, 24 Oct, 2022 at 11:52 PM